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Cancellation and No-Show Policy

Your appointment time is set aside specifically for you. Because of this, I will not schedule anyone else for that time. I will be present and on time to your appointment because you are my priority; you are important to me and I respect you. If you must cancel your appointment, I require at least 24 hours notice, or I must charge you the full session fee for your missed appointment. Insurance will not pay for this, so you will be responsible for the fee. 

I have a waiting list of clients that want to book time with me, so please be polite and give advanced notice of cancellations. You may contact me via phone, text, or email: 214-736-7438 or helen@thoughtfultherapydallas.com.

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